Result not transmitted from Sysmex XN-1000

Solution 1 – Check Host Status

1. Remotely enter XN-1000 PC.
2. Check the Host Status on the right side of the computer. 
3.  
4. If the host is showing Host 1 but it is Red bar, restart XN-1000 computer. 
5.  
6. If the Host 1 is showing Green bar but it is blinking, restart XN-1000 computer. 

Solution 2 – Restart Server Console

1. Open ChemoLIMS Server Console
2. Select Sysmex XN-1000 on the left side and select Stop. 
3. 
4. Next, there will be a pop up message
5. 
6. If select Yes, it will only terminating the process and if select No, it will kill .exe file and relaunch the connector. 
7. Refresh (f5) and Select on XN-1000 again on ChemoLIMS server Console. 
8. Then click only once on Start button to start the connector again. 
9. Lastly, user need to re-transmit the data from XN-1000
10. 

Solution 3 – Check IP Address

1. Menu -> IPU Setting 
   
2. Select Host Computer and check Host Computer 1 Settings. 
3. Make sure the IPv4 is 192.168.0.10
4.