Unable to access ChemoLIMS in Server PC

Unable to access ChemoLIMS in Server PC

Solution 1 – Check ChemoLIMS App Server

  1. Search for Services program.
  2. Search for ChemoLIMSAppServer 
  3. If it is not running, Start the services on the left sidebar.
  4. If it is running but still cannot access ChemoLIMS, Stop the service and Start the service again.
  5. Refresh (f5) the page and try to access ChemoLIMS again by entering this url.(http://chemolimsserver:18080/chemolims/login.jsp) 

Solution 2 – Check Windows Firewall

  1. Open Windows Firewall.
  2. If the firewall is On, it will be green. If it is green select Turn Windows Firewall On or Off on the left side.
  3. Then check on Turn off Windows Firewall.
  4. After the Windows Firewall is off, it will become red.
  5. Refresh (f5) the page and try to access ChemoLIMS again (http://chemolimsserver:18080/chemolims/login.jsp) 

Solution 3 – Check Ethernet Connection

  1. Click on Internet Access Icon 
  2. Then select on Open Network and Sharing Center
  3. Then select Change Adapter Settings on the left sidebar. 
  4. Then check either the connection between the Kaspersky Security is enable or not. 
     
  5. If it shows the Cross Mark, right click on the Ethernet 2 and select Disable
     
  6. Refresh (f5) the page and try to access ChemoLIMS again (http://chemolimsserver:18080/chemolims/login.jsp)

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