Unable to access ChemoLIMS from Client PC

Solution – Check Client PC

Windows 7   

1. Open the Client PC 1 or Client PC 2 and check the network connection (internet) 
2. If there is a Cross  , there is a possibility the network cable is unplug.
3. If there is Exclamation Mark , there might be some network problem.
   1. Right click on the internet access icon 
   2. Select Troubleshoot Problems
   3. 
   4. the windows will start the detecting the problem
   5. 
   6. After it detect the problem, it will automatically resolve the problem and shows what is the problems occurs.
   7. 
   8. If there is still a problem, ask user to Restart the Computer or Restart the Router/Switch

Windows 10  

1. Open the Client PC 1 or Client PC 2 and check the network connection (internet) 
2. If there is a Cross  , there is a possibility the network cable is unplug.
3. If there is Exclamation Mark , there might be some network problem.
   1. Right click on the internet access icon 
   2. Select Troubleshoot Problems
   3. 
   4. The windows will start the detecting the problem
   5. 
   6. After it detect the problem, it will shows what is the problem and the solution that might help.Select Apply This Fix.
   7. 
   8. Then the computer will try to resolve the problem.
   9.  
   10. After it resolve the problem, it will shows the problem occurs and either it is fixed or not.
   11.  
   12. If there is still a problem, ask user to Restart the Computer or Restart the Router/Switch